Accounts Management


Maintaining a healthy Seller Account in the Amazon Marketplace is a must to scale your business. You don't want to spend your time on taxing issues that will affect your operations' flow, which means wasted potential revenue.

Our team at Seller Interactive will provide you a comprehensive approach in Amazon support handling, optimizing the customer service experience, and protecting your seller account health in all aspects.

Product Sourcing

Every product is not for everyone! Our virtual assistant is here to perform all the services with extreme attention to help you in product hunting and sourcing to give you a smooth start in business!

Ranking Service

Amazon PPC
Whether you’re selling dog whistles or T-shirts, you need an effective marketing strategy that could help boost your sales, especially in the hot seasons. We work with a team of PPC experts who can make a great impact on your advertisements.

Running Deals
Customers love to buy deals! For Professional Amazon sellers, Our Virtual Assistant runs Amazon deals for your unique ASINs.

Setting Coupons and Promotions
We Setup the Promotions! Our Virtual Assistant setup the different types of Coupons, Promotions or Promo Codes!

Scale your Amazon business

Our Virtual Assistant takes care of your Listing Images need! Our Virtual Assistant team provides highly professional services for graphics that fulfill the image requirements of Amazon with the desired image format (TIFF, JPEG, GIF, PNG). Our Amazon listing Image Services include:

  •   Main Image
  •   Lifestyle Image
  •   Infographics (highlighting features)
  •   Dimensions Image
  •   Comparison Chart
  •   Package Includes Image
  •   Before / After Image

Inventory Management

We have a dedicated team of Virtual Assistants who will take up most of your mundane tasks while you focus on other aspects of your business.

Maintain Order Database

Elite Commerce Virtual Assistant manages complete Order Database of Suppliers & Customers on Excel. Our Order Database services include:

For Suppliers:

For Customer

Dealing with Refund & Return Cases

Our Virtual Assistant covers all the Refund and Return activities according to the Amazon policies. Refund and Return Cases Management include:

Auditing/Report Creation for Returns

Elite Commerce Virtual Assistant creates detailed auditing reports of returns and refunds that includes:

For Suppliers:

Managing FBA Inventory

Managing FBA Inventory is up to us!

Elite Commerce Virtual Assistant FBA Management Inventory services include:

Creation of Shipping Labels

We help you to ship your inventory to Amazon by creating useful Shipping labels. Shipping labels services include:

FBA Shipment Reconciliation

Elite Commerce Virtual Assistant makes your inventory reconciliation task less difficult. Shipment reconciliation task includes:

24/7 Express Customer Support

We provide optimum customer support to ensure that you receive quality service.

 Responding to Customer Emails.

Responding to Customer Messages.

Ensuring Customer Satisfaction.

  Listening to Customer Complaints.

  Immediate Call Response.

  Solving the Complaints.

  Keeping Track on Reviews.

  Responding to Buyers’ Review.

  Analyzing the Problem.

  Solving Customer Issues.

  Taking Necessary Actions.

 Providing Help in a Successful Replacement.

 Follow Up on Call and Email with the Customer.

 Getting a Positive Review on Replaced Items.

  Submitting Individual Cases

  Reviewing Case Log.

  Writing Emails for Contact Us Section.

  A Detailed Explanation of the Issue.

  Resolving the Issue.

 Monitor the Order Defect Rate.

Pre-fulfillment Cancellations.

 Late Deliveries.

Review Seller Account Performance with Customer Metrics.

Improvement Suggestions.


 Clear Description of Listing Ownership Rights.

 Setting Up Emails Assisting your Plan of Action.

 Strong Possible Reasoning Behind the Hijacking.

Frequently Asked Questions

In job listings for Amazon's account management team working for the third-party marketplace, the account manager's goal is to improve selection, quality and convenience across the seller network. “They know how to set up listings, run campaigns — it's a good resource when you're starting out.
This career may be a great fit for you. An account manager first and foremost is a great communicator and a people-person. The job entails being a liaison between a company and its customers. Account managers are the face of the company whose primary job is to acquire new business and to maintain old business.
An entry level account manager or an account executive reports to the lead account manager or account director. An entry level account manager should have a high school diploma or an associate\'s degree.

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